By: Joe Casaletto
Alan, Can you please provide more information on how the biometrics are failing?
View ArticleBy: Joe Casaletto
Richard, Magnetic stripes are divided into three tracks of data which are encoded directly to the magstripe. Only Track 1 and Track 2 are actively used for the most part. Track 3 is rarely used and may...
View ArticleBy: Joe Casaletto
Device Manager Setup > Device Logo Files > Complete these steps to download a file > General Device Settings Editor > Theme and Logo tab > Accept the Device Theme to download > Select...
View ArticleBy: Chaitanya
Hi i am getting the error got fatal errors while sending FIFOs and nothing is blocking port 80 as well Could you please suggest
View ArticleBy: Joe Casaletto
Chaitanya, Which error code is associated with the fatal error, and what type of clock is being used?
View ArticleBy: Joe Casaletto
The clock is accepting any valid badge and passing it through to the server. In this case, we need to configure the clock to disallow non-home employees. Look under Punch Rules -> General Device...
View ArticleBy: Joe Casaletto
Imed, It would have helped if you’d specified which exception you’re tracking. I’ll take a guess and say it was Short Shift. Indeed you are correct in stating that the meal/break punch-out is going to...
View ArticleBy: Michael Arzillo
Joe, We have 16 Model 4500 clocks each set with a unique static IP address and we would like to change them to DHCP with a permanent IP reservation. There is a setup option for DHCP but it does not...
View ArticleBy: Joe Casaletto
Michael, The commenter in that usergroup is complaining about how DHCP works in Kronos clocks. Yes, with version 2 of the clocks, the DHCP option finally does work, as does DNS. Neither worked before....
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